Category Archives: City Travel

Traveling To America?

For years, visitors from certain foreign countries have been able to travel to America without first getting a formal Visa sticker placed in their passport. Implemented in 1998, the “Visa Waiver Program” (VWP) has allowed for visitors of several countries to come to America for tourism or business purposes for up to 90 days without getting a Visa put in their passport. During 2007, more than 15 million visitors from VWP countries arrived in the United States.

As of January 12, 2009 America’s new ESTA program requires Visa Waiver Program visitors coming to the U.S. for tourist or business purposes via a plane or ship to “register” online before entering the United States to see if they pose a law enforcement or security risk to the U.S. ESTA is not required for land crossings. Officials are asking that the ESTA registration be done at least 72 hours prior to leaving, but theoretically it is possible to register at the last minute. An ESTA Travel Authorization is free, valid for 2 years, and valid for multiple entries.

Here are some Frequently Asked Questions (FAQs) for ESTA Travel Authorization:

What Countries Are in the Visa Waiver Program?

Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, The Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, and the United Kingdom.

Where Do I Apply for an ESTA Travel Authorization?

A website, operated by the American government, is where you register for ESTA: esta.cbp.dhs.gov. The ESTA information you submit via the computer is compared with certain American law enforcement databases and then either approved or denied. Foreign travelers will not be able to submit ESTA applications at American airports after arriving or at a U.S. Embassy in their country.

What if I Don’t Have Plans to Travel to the U.S. Yet?

VWP travelers are not required to have specific plans to travel to the United States before they apply for an ESTA Travel Authorization. As soon as VWP travelers begin to plan a trip to visit the U.S., they are encouraged to apply for travel authorization through the ESTA website. Applicants are not required to update their destination addresses or itineraries if they change after their ESTA Travel Authorization has been granted.

Does the ESTA Travel Authorization Guarantee Entry to the U.S.?

An ESTA Travel Authorization only authorizes a traveler to board an airline or ship for travel to the U.S. under the Visa Waiver Program. After they arrive, travelers who obtained an ESTA Travel Authorization may still be denied entry (also called “admission”) at a U.S. port of entry, such as an American airport. An approved ESTA is not a guarantee of admissibility at an American airport. In all cases, the American airport officers make the final determination whether a foreign traveler can enter the U.S. or not. You still have to establish to the satisfaction of the inspecting officer that you are entitled to be admitted to the U.S. under the Visa Waiver Program.

Can I Change My Travel Itinerary?

It is possible to change an itinerary on an existing ESTA Travel Authorization; ESTA is designed so that you can update parts of it at any time. Travelers who did not get an ESTA approval may be denied boarding by the airlines, experience delayed processing, or be denied admission to the U.S. at the American airport.

What If I Already Have a Valid B1/B2 Visitor Visa?

While the ESTA Travel Authorization is completed online with no interview, there are Visas that require a U.S. Embassy interview. The Visa process has separate procedures, which generally require an appointment, travel to a U.S. Embassy, an interview with a Consular Officer, processing time, and the payment of an application fee. If a foreign national already went to the U.S. Embassy and has a valid B1/B2 Visitor Visa pasted in their passport it is not necessary to get an ESTA Travel Authorization because the traveler will be entering with a B1/B2 Visitor Visa and not through the Visa Waiver Program. Keep in mind that an approved ESTA Travel Authorization is not a Visa.

Can I Re-Apply for an ESTA Travel Authorization if Denied?

Yes, but you must wait at least 10 days to reapply and your circumstances must have changed. Unless there is a change in a substantive fact, re-application will not change the result. Keep in mind that applying for an ESTA Travel Authorization with false information can cause a foreign national to be permanently barred from ever entering America. The ESTA system is designed to try to prevent individuals from changing and manipulating an ESTA entry until they receive an approval.

What If I am Denied an ESTA Travel Authorization and Have No Changed Circumstances?

There are three types of responses to an ESTA application; approvedpending or travel not authorized (denied). Applicants who receive a “pending” response are advised to check the website 72 hours later. Applicants who are denied will be required to go to a U.S. Embassy to apply for a formal nonimmigrant visa, such as a B1/B2 Visa, which may take months.

Can a Traveler Find Out the Reason Why an ESTA Application was Denied?

The U.S. Dept. of Homeland Security has stated that travelers may contact the DHS Travel Redress Inquiry Program (DHS TRIP at dhs.gov) but there are no guarantees that information about a denial will be divulged. U.S. Embassies and Consulates are not required to provide details about an ESTA denial nor resolve the issue that caused the ESTA denial.

What If I Have a Criminal Record?

Only those qualified to travel under the VWP are eligible to pre-register through ESTA. Persons who have been arrested and/or convicted are generally not eligible for VWP and probably require a formal Visa, such as a B1/B2 Visa, to travel to America. If a foreign national has received tickets for speeding (which don’t usually result in an arrest or conviction) they are probably still eligible for the VWP and ESTA. If a foreign traveler has been denied entry into or deported from the U.S., they require a formal Visa.

Get the Most Out of Your Travel Agent

Booking air travel, making hotel reservations and arranging vacation travel in general has changed completely with the advent of the internet and many people try to be their own travel agents. While you can arrange seemingly most of your travel yourself, you can’t do as well as your travel agent in a long run!

Travel processionals, whether your local travel agent, tour operator or destination specialist still possess contacts that you as an industry outsider do not have. As in number of other professions, travel agents, whether in a shopping center near your home or an online agency, wherever they may be located, do know something you do not, have way to book and arrange travel for you in ways unavailable or unknown to you.

Traditionally you could contact a travel agent and ask for a quote, whether a price of an air ticket, hotel or a vacation package. For the most part travel agents still provide that kind of information, although there is a limit how much information they may disclose as not all information is readily available to them.

First of all, most travel agents indeed may have at their fingertips routine cost of air ticketing, hotel rates or certain vacation packages available and will be happy to provide the price information to you instantly when asked. But once your travel request will need to be somewhat customized, whether tailored to your dates of travel or your other travel preferences, to find a relevant answer will be time consuming. Because of this time element involved, do not automatically assume an agency is keen to spend the time to furnish the information you seek when there is no commitment you will travel at all.

Look at the situations from the following perspective. In the old days if you had a problem with your car, you’d drive it to your neighborhood car mechanic and asked him to see what was wrong with it. You would drop the car off at the garage, the mechanic would have a look and tell you what the problem was. He would also give you an estimate and it was up to you to decide if you wanted him to fix it right then and there, wait or seek another opinion and another quote. His services cost you nothing.

But not anymore. These days, no garage, no car repair mechanic is willing to spend time trying to find out what’s the problem with your vehicle without charging you at least one hour labor upfront. Pay and he will look and tell you. Up to you if you will decide to take your car to another shop or have him fix it, he has covered his time spent diagnosing what’s wrong with your car.

Similarly, many travel agencies and professional travel planners and tour operators will charge you an upfront travel planning fee if you are requesting travel arrangements that first of all are time consuming, or there is no guarantee you will book anything. All you are after are essentially private tailor-made travel arrangement s and there are no simple answers or options to give you, and the only way to find out will be for the agent to dig and consult all sorts of different sources he has at this disposal and then present the travel alternatives to you for you to decide upon.

When working with a travel agent, travel planner or any other travel professional such as a knowledgeable destination specialist, keep in mind that a certain protocol will assure you will get not only the kind of travel arrangements you want in general but also you’ll gain a true partner that will always work in your best interest whether you’ll travel away from home on business or for pleasure.

1. First of all, when contacting a travel agent, whether in person or online, don’t hesitate to give them your name – don’t worry, most agents won’t spam you back. Without your name when you’re asking for a valuable travel advice most agents won’t take your request too seriously. Call if you wish but most agents prefer not to take notes, email is a way to go and for an agent to look up a fare often a time means he has to plug in a name, so might as well that name will be your real name. If you decide not to accept the booking the reservation will expire and no harm done. If you decide later to purchase the reservation the agent does not have to rekey it into the system all over again.

2. If you’re trying to be you own travel agent, even in part, say you plan to book your own hotels online, disclose it to the agent your are contacting for assistance, he/she may still be interested to help you with the rest of your travel arrangements. Don’t hide your intentions from the agent as agents don’t like to be used for information gathering purposes only.

3. If at all possible, always contact your travel agent or destination specialist as soon as you know when and where you wish to travel, not last minute before your intended departure. That is even more important when you’re planning a trip to a lesser frequented destination.

4. Don’t book your flights and hotels online and ask a travel agent to do the rest, namely the difficult parts, such as complex transportation connections, travel arrangements in remote locations or to book segments that you just feel are not safe for you to book online yourself. Give your agent to design and book your entire trip for you. The worst you can do is design your own vacation package, then copy and email the same request to dozen different agents to see who may be the lowest bidder. Yes, the internet is perfect for that kind of information gathering but look at this from a perspective of a travel agent. If he/she knows you are sending the same request to dozen agents many of them will not be too interested in dealing with you. Then again, telling them the truth they will appreciate knowing what you are doing and approach the whole thing quite differently and in the end they just might offer you a deal.

5. If you’re after booking shoe-string cost of travel, for example wishing to book the lowest type of accommodations, best be your own travel agent. Do realize that agents can’t book services that are simply too cheap to begin with, not to mention that that kind of suppliers do not pay agent s any kind of commission. The agent may still help you but keep in mind he will be doing you a favor and will be working for you at no charge. If so, appreciate it, email your thank you.

Do realize that to ask an agent million questions, get all the answers, including time consuming quotes, only for you to never replay again is definitely rude and turns agents off completely. If you are polite and respectful many will often work without any commitment on your part, providing you with information you need, working for free. But because of those that just siphon info out of agents so they could possibly book travel on their own leaves not only a sour taste in agent’s mouth but certainly induces the decision to charge au upfront planning fees when a next inquiry comes.

Elements of a Strong Corporate Travel Program

In order to make the most of your corporate travel budget, it is critical to plan for leveraging your program for all it is worth. Telling travelers to select the lowest logical airfare is just not enough. Here are the elements that should be considered when planning or evaluating your travel program.

1. Travel policy

A well written and disseminated travel policy is the foundation of any good travel program, and I am consistently amazed that so many corporations have such an outdated and poorly conceived travel policy, if they have one at all. It is not difficult to find a well written policy. One can be found online quite easily. All that remains is that it is edited to reflect corporate culture, and disseminated within the company so that everyone understands and agrees to follow it. For this reason, it is a good idea to have everyone sign a copy of the travel policy to ensure that it is read, understood and owned by all company staff. I suggest that everyone in the company signs a copy of the travel policy, whether they travel or not. They may change positions in the company later and be required to travel. A travel policy need not be long or complex. Some of the best travel policies I have ever seen were only a few pages long.

2. Centralized travel internally and externally

Many companies do not centralize their travel program, and they pay a price in terms of a loss of expense reduction opportunities and internal efficiencies. Many companies that do not centralize travel have a fear of requiring travelers to do something they may not want to do, along with the idea that centralizing travel will require hiring a Travel Manager. Both of these may be legitimate concerns but they do not have to be in most cases. By requiring travelers to book centrally, you are not necessarily causing them to lose flexibility. You can centralize travel while still allowing travelers to book on their own, either with a travel agency of your choice, or online through a provider that you have partnered with and have confidence in. By assigning someone with the responsibility of overseeing travel, you are getting a single point of contact both internally and externally for travel issues. If your company spends less than $1 million in air travel, you probably do not need a full time travel manager. In these cases, travel oversight can be given to the finance department, human resources, or even an executive level assistant. Here is a look at the advantages to be gained by centralizing travel.

When you centralize travel with a single agency, you gain in a number of important ways. You will have a single point of contact for problems while travelers are on the road, and you will have one entity to go to for all your travel needs. This eliminates the problem of consolidating a travel report from among several sources. By bringing travel together, you will gain significantly from economies of scale. If you can measure total travel among various divisions or locations, you can get more for your money from travel suppliers. This will allow you to gain more from airline soft dollar programs, which means more free tickets and upgrades, get a higher percentage discount from our preferred airline, and get better negotiated rates from your hotel and car contracts. Your fulfillment costs will decrease as well, as your travel agency will often discount their fees for a higher overall volume of travel.

3. Mix of online booking and personal service

This is an addendum to the previous element, which calls for centralizing travel with one travel agency. This is important, but in doing so, you need not require travelers to use an online booking system, and you need not require travelers to call the agency directly. By offering travelers the option of doing either, you are accomplishing several goals. You will reduce your fulfillment costs, as online booking is cheaper in terms of a service fee. By giving travelers the option, you are giving them a sense of control, thereby increasing morale and standing a better chance of a high adoption rate. Thirdly, you leave open a best practice of using your online booking engine for less complex itineraries, and allowing senior executives, frequent travelers, and complex itineraries to be booked directly with a travel agent that can offer a higher level of service and a better overall travel experience where it is most warranted.

4. Look under every stone

While the bulk of most travel programs revolve around the air budget, there are several other areas one can investigate to find savings opportunities. There are a couple of more obvious areas to look, such as negotiated hotel rates at your favorite hotels, or car rental discounts with a favored supplier. Often your travel agency will already have discounted rates through consortia affiliations and agency car contracts. There are also some less common areas that should be investigated. For example, if ground transportation is a concern, most suppliers will offer discounted rates and a direct billing option. Direct billing arrangements with hotels and car rental agencies are also a great way to increase efficiencies and make the job of the accounting department easier.

5. Leverage hard dollar and soft dollar contracts

Most major airlines today offer hard dollar discounts as well as soft dollar incentives in exchange for company loyalty to their product. If your travel program is over $1 million in air spend, you can secure a discount off of the lowest fares of your carrier of choice in return for a market share commitment. For your secondary carriers, or if your volume is less than the minimum required by the airline, you can enter in to soft dollar programs for free tickets and free upgrades, as well as traveler status enhancements or airport club passes. These programs require little in the way of volume, but they are not well publicized so you may need to hunt for them or ask Baker Travel or your current agency to point you in the right direction.

Start a Home Travel Business

Yes, it is true. You can make money online working from home and can actually make a lot of money if you work hard, stay focused and execute. You can build a home travel business and live the Internet lifestyle you always dreamed of by operating an online home travel business. This article will put to rest any misgivings you may have had about starting an online travel business. I will not sugar coat it. In fact much of what I have to say will probably cause an up-roar in some parts of the online travel industry. I am aiming to tell it like it is.

The TRUTH!
Who really Makes Money in Online Travel. The truth is that you can’t really make a lot of money reselling other businesses travel products. This statement is directed towards the home-based travel agent market. Yes, its easy to get started as a home-based travel agent and the online travel agencies can provide you with your own personalized white label branded website, including quality customer support but in the end you are NOT building a business, you are only paying yourself a salary.

Don’t be fooled.

I am amazed at the amount of junk that there is online out there catering to the make money online from home crowd, touting selling travel as the route to freedom and riches. This truth is probably the most important fact anyone will ever tell you if you are just thinking about entering the online travel business. Let me repeat this for you one more time.

It is difficult to become rich and build a company reselling other companies travel products. You can become rich over time by building a business that sells your own uniquely branded travel products. You can get rich and build a business if you “own the travel product.”

Owning the travel product means that you are contracting directly with travel suppliers under your company’s own contracts, you are not just reselling a travel product owned by another travel business, tour operator, travel agency or travel consolidator. Your business creates the travel product by doing deals directly with travel suppliers. Your contracts with the travel suppliers become your businesses own unique inventory for the travel products you will be selling. The new travel product becomes your own brand. Your online travel business sells the travel product directly to consumers online or wholesales it too other travel agencies, travel agents, tour operators and resellers.

The Home based Travel Agent Dilemma.
I know I am opening up a can of worms here by disclosing this information but it’s really the truth. My intent is not to knock anyone down but to provide insight into how the online travel business really works and to show you WHO is really making the money and how you can make real money by deciding from the get go to actually build a business.

Yes, if you want to make $20,000-$50,000 working from home then reselling cruises or popular travel products will be the best option for you but if you want to make real money, six or seven figures and you want to build a business that has real tangible value and can be sold later then you need to develop and sell your own travel products.

The Internet is NOT causing Travel Agencies too shut down.
I believe that the main reason that brick and mortar travel agencies are closing is not because of the Internet but because all they are really doing is reselling other companies travel products. The Internet contributed to the destruction of the traditional brick and mortar travel agency but the biggest factor in the down fall of travel agencies and travel agents in the travel industry is due to the fact that they are not selling anything unique or different from anyone else. It’s really a business model established to fail in the long run.

How do you own your own travel product? You can own your own travel product in two different ways.

1. Your business acts as a travel supplier providing tours, guiding, travel and tourism related activities or you own a lodging property.
2. Your business partners with two or more travel suppliers to resell their individual travel products under a unique package that you own.

What type of Online Travel Business do I need to start where I can own my own travel product, sell packages and build a real business?

-Online Travel Agency
-Online Tour Operator
-Online Tour Guide
-Online Travel Broker
-Receptive Tour Operator
-the Hybrid

Let’s discuss a little about each type. There are many directions you can go.

OTAs or Online Travel Agencies traditionally sell everything underneath the sun; including lodging, air, cars, vacation packages, and much more. On a hierarchy level of all online travel businesses, this would be the most expensive and most challenging type of online business to start. It’s doable don’t get me wrong it would just take much longer and be more expensive to startup.

If you second tier niche and focus on contracting your own lodging deals and contracting with activity suppliers you could easily build a smaller more focused OTA. Another option would be for you to utilize the Global Distribution System (GDS) for air, car and for lodging that you could not contract yourself. I don’t recommend this last option as you’ll be just reselling product you don’t own but as long as you can combine the non-owned GDS products with your own contracted travel products you could create a nice win-win for the bottom line.

Online Tour Operator’s sell dynamically packaged trips and pre-packaged trips to vacationers. I believe building an online tour operator business is your best option at building a successful online travel business.

Now let me first state that the name is a little miss conceiving because of the word “Tour.” There is a big difference from a tour and a trip. On a tour there usually is a tour guide or person leading the tour with the travel participants. On a trip the traveler is traveling by themselves or with other people but there is no tour guide involved. In the travel business they call this a FIT trip, Drive vacation or Fly-Drive package.

Base Tendriling Travel Expenses

As business travel expenses nose upward, companies are realizing that better cost-management techniques can make a difference

US. corporate travel expenses rocketed to more than $143 billion in 1994, according to American Express’ most recent survey on business travel management. Private-sector employers spend an estimated $2,484 per employee on travel and entertainment, a 17 percent increase over the past four years.

Corporate T&E costs, now the third-largest controllable expense behind sales and data-processing costs, are under new scrutiny. Corporations are realizing that even a savings of 1 percent or 2 percent can translate into millions of dollars added to their bottom line.

Savings of that order are sure to get management’s attention, which is a requirement for this type of project. Involvement begins with understanding and evaluating the components of T&E management in order to control and monitor it more effectively.

Hands-on management includes assigning responsibility for travel management, implementing a quality-measurement system for travel services used, and writing and distributing a formal travel policy. Only 64 percent of U.S. corporations have travel policies.

Even with senior management’s support, the road to savings is rocky-only one in three companies has successfully instituted an internal program that will help cut travel expenses, and the myriad aspects of travel are so overwhelming, most companies don’t know where to start. “The industry of travel is based on information,” says Steven R. Schoen, founder and CEO of The Global Group Inc. “Until such time as a passenger actually sets foot on the plane, they’ve [only] been purchasing information.”

If that’s the case, information technology seems a viable place to hammer out those elusive, but highly sought-after, savings. “Technological innovations in the business travel industry are allowing firms to realize the potential of automation to control and reduce indirect [travel] costs,” says Roger H. Ballou, president of the Travel Services Group USA of American Express. “In addition, many companies are embarking on quality programs that include sophisticated process improvement and reengineering efforts designed to substantially improve T&E management processes and reduce indirect costs.”

As companies look to technology to make potential savings a reality, they can get very creative about the methods they employ.

The Great Leveler

Centralized reservation systems were long the exclusive domain of travel agents and other industry professionals. But all that changed in November 1992 when a Department of Transportation ruling allowed the general public access to systems such as Apollo and SABRE. Travel-management software, such as TripPower and TravelNet, immediately sprang up, providing corporations insight into where their T&E dollars are being spent.

The software tracks spending trends by interfacing with the corporation’s database and providing access to centralized reservation systems that provide immediate reservation information to airlines, hotels and car rental agencies. These programs also allow users to generate computerized travel reports on cost savings with details on where discounts were obtained, hotel and car usage and patterns of travel between cities. Actual data gives corporations added leverage when negotiating discounts with travel suppliers.

“When you own the information, you don’t have to go back to square one every time you decide to change agencies,” says Mary Savovie Stephens, travel manager for biotech giant Chiron Corp.

Sybase Inc., a client/server software leader with an annual T&E budget of more than $15 million, agrees. “Software gives us unprecedented visibility into how employees are spending their travel dollars and better leverage to negotiate with travel service suppliers,” says Robert Lerner, director of credit and corporate travel services for Sybase Inc. “We have better access to data, faster, in a real-time environment, which is expected to bring us big savings in T&E. Now we have control over our travel information and no longer have to depend exclusively on the agencies and airlines.”

The cost for this privilege depends on the volume of business. One-time purchases of travel-management software can run from under $100 to more than $125,000. Some software providers will accommodate smaller users by selling software piecemeal for $5 to $12 per booked trip, still a significant savings from the $50 industry norm per transaction.

No More Tickets

Paperless travel is catching on faster than the paperless office ever did as both service providers and consumers work together to reduce ticket prices for business travelers. Perhaps the most cutting-edge of the advances is “ticketless” travel, which almost all major airlines are testing.

In the meantime, travel providers and agencies are experimenting with new technologies to enable travelers to book travel services via the Internet, e-mail and unattended ticketing kiosks. Best Western International, Hyatt Hotels and several other major hotel chains market on the Internet. These services reduce the need for paper and offer better service and such peripheral benefits as increased efficiency, improved tracking of travel expenses and trends, and cost reduction.

Dennis Egolf, CFO of the Veterans Affairs Medical Center in Louisville, Ky., realized that the medical center’s decentralized location, a quarter-mile from the hospital, made efficiency difficult. “We were losing production time and things got lost,” he says. “Every memo had to be hand-carried for approval, and we required seven different copies of each travel order.” As a result, Egolf tried an off-the-shelf, paper-reduction software package designed for the federal government.

The software allows the hospital to manage travel on-line, from tracking per-diem allowances and calculating expenses to generating cash advance forms and authorizing reimbursement vouchers. The software also lets the hospital keep a running account of its travel expenses and its remaining travel budget.

“Today, for all practical purposes, the system is paperless,” says Egolf. The software has helped the hospital reduce document processing time by 93 percent. “The original goal focused on managing employee travel without paper,” he says. “We have achieved that goal, in part due to the efforts of the staff and in part due to the accuracy of the software.”

With only a $6,000 investment, the hospital saved $70 each employee trip and saved almost half of its $200,000 T&E budget through the paper-reduction program.

Out There

Consolidation of corporate travel arrangements by fewer agencies has been a growing trend since 1982. Nearly three out of four companies now make travel plans for their business locations through a single agency as opposed to 51 percent in 1988. Two major benefits of agency consolidation are the facilitation of accounting and T&E budgeting, as well as leverage in negotiating future travel discounts.

A major technological advance that allows this consolidation trend to flourish is the introduction of satellite ticket printers (STPs). Using STPs enables a travel agency to consolidate all operations to one home office, and still send all necessary tickets to various locations instantly via various wire services. As the term implies, the machinery prints out airline tickets on-site immediately, eliminating delivery charges.

For London Fog, STPs are a blessing. London Fog’s annual T&E budget of more than $15 million is split equally between its two locations in Eldersburg, Md., and New York City. Each location purchases the same number of tickets, so equal access to ticketing from their agency is a must. With an STP in their two locations, the company services both offices with one agency in Baltimore. Each office has access to immediate tickets and still manages to save by not having to pay courier and express mail charges that can range up to $15 for each of the more than 500 tickets each purchases annually.

Conde Nast Publications’ annual T&E budget of more than $20 million is allocated among its locations in Los Angeles, San Francisco, Chicago, New York and Detroit. Since 1994, travel arrangements have been handled by a centralized agency, Advanced Travel Management in New York City, by installing an STP in each of these five locations. In addition to increased efficiency due to consolidation, Conde Nast now has the ability to change travel plans at a moment’s notice and have new tickets in hand instantly.

The real benefit is that the machines are owned and maintained by the travel agency., so there is no cost to the company. Due to the major expense involved, however, STPs remain an option only for major ticket purchasers. “STPs are a viable option in this process for any location that purchases more than $500,000 per year in tickets,” says Shoen.

As airfare averages 43 percent of any company’s T&E expenses, savings obtainable through the various uses of technology have become dramatic. For example, the ability of corporations to collect and analyze their own travel trends has led to the creation of net-fare purchasing-negotiating a price between a corporation and an airline to purchase tickets that does not include the added expenses of commissions, overrides, transaction fees, agency transaction fees and other discounts.

Although most major U.S. carriers publicly proclaim that they don’t negotiate corporate discounts below published market fares, the American Express survey on business travel management found that 38 percent of U.S. companies had access to, or already had implemented, negotiated airline discounts. The availability and mechanics of these arrangements vary widely by carrier.

Official Tibet Travel Guide

Climate of Tibet:

1. How’s the climate in Tibet? Is it hot in summer? Is it very cold in winter?

Tibet is in a high plateau, and it belongs to typical downy special climate. Climates are quite different in different areas of Tibet. The eastern Tibet which is at a lower elevation is warmer than western Tibet. In some mountain areas, there are four seasons at the same time in different altitude. The weather in a day varies greatly, too. The night is cold while the day is warm. It spans 12-15 degrees centigrade in a single day.

Climate in southeastern Tibet including Nyingchi and Chamdo is balmy with an average temperature of eight degrees centigrade; while in western Tibet (Shigatse and Nagqu) is quite cold with an average temperature below zero degree.

However in the central area of Tibet, the climate of Lhasa and Tsedang is more favorable for traveling. Travelers can visit these two areas all year around, not too hot in summer and not too cold in winter.

2. How is the road condition in rainy season in Tibet? Need I take any rainproof with me?

The rainy season in Tibet is mainly from June to August and it does have a very bad impact on the roads. However, there are many track maintenance workers and local army would also give help to restore the roads. Generally speaking, it only takes a few hours to make the roads feasible again. As for the rainproof, you are suggested to take raincoat, rain-proof trousers and shoes if you want to trek, climb the mountain or ride a bike. If you have group tours organized by some travel agencies, usually you don’t need to take rainproof with you, because Tibet often rains at night and the weather is quite good in the daytime. Besides, the tourist bus is always along with you.

3. What is the best time to travel to Tibet?

Generally speaking, early April is the beginning of travel season, which lasts to mid-June when a large number of Chinese travelers rush to Tibet for summer holiday. Late June to the end of National Holiday is the peak travel season when some important festivals held in Tibet, like Shoton Festival, Gyantse Dawa Festival and Nagqu horse riding Festival. After mid October, Tibet turns to winter and as the visitors reduce greatly, more than half of hotels are closed for the poor reservation.

As for the best time to travel, it depends on your travel requirement.

1. If you want an extremely cheap price, go to Tibet in winter, from December to next March. All the things are quite cheap; even the tourist sites offer 30-50% discount on entrance fee. Hotels are cheap, too. You can enjoy 5 star hotels with less than 100USD including breakfast. Compared with traveling in August, the cost of a winter tour is only 50%-60% of a summer tour. Because of the poor amount of visitors, the Potala Palace allows you to spend even a whole day in it. Besides, the monks are not busy and have spare time to chat with you.

2. If you like trekking, do it at May or September when the monsoon will never bother you and the weather is balmy and pleasant.

3. If you love Mt.Everest and want to see the clear face of it, try to avoid the rainfall season and foggy weather.

4. If you love to visit the grass land in north Tibet, do the tour in July when the flowers bloom in vast grassland and groups of yak and sheep, Tibetan nomad tents spread all over the grassland.

5. Those who want to drive to Tibet through Sichuan-Tibet highway should avoid the rainy season. There will be mudslides, cave-ins and mire on certain sections of the road, blocking the passage of vehicles.

About high altitude sickness

1. What is high altitude sickness? What’s the symptom of high altitude sickness?

High altitude sickness may occur at high altitudes (over 2700m) due to the decreasing availability of oxygen. It usually occurs following a rapid ascent and can usually be prevented by ascending slowly. Symptoms often manifest themselves six to ten hours after ascent and generally subside in one to two days, but they occasionally develop into the more serious conditions. Common symptoms of high altitude sickness include shortness of breath, headache, fatigue, stomach illness, dizziness, and sleep disturbance.

2. How to avoid or relieve high altitude sickness?

  • Keep a good mood, don’t be too excited or be too worried about high altitude sickness. Before visiting Tibet, get as healthy as possible, both physically and psychologically.
  • Take care of yourself and avoid catching cold before going to Tibet, and not to take shower at the first two days after you are in Lhasa to avoid being cold, or you will easily suffer from altitude sickness under weak physical condition.
  • Do not drink any alcohol on the first two days when you are in Tibet. Drink plenty of water and eat light, high-carbohydrate meals for more energy.
  • Do not run, jump or do some taxing jobs at the first two days. Being peaceful and having a good rest are important.
  • Once you have the symptoms of altitude sickness, take some medicine (it is said that it’s helpful to have some butter tea if you can adapt to the flavor of it) and don’t go higher. Medication and oxygen also help to prevent altitude sickness. Mild altitude sickness symptoms can be treated with proper medication. If medication and oxygen do not relieve the symptoms, go to hospital or evacuate immediately to a safe altitude!
  • Oxygen can help you relieve the symptoms of altitude sickness, but do not use it too often in Lhasa while your symptoms of altitude sickness are not serious. If you feel chilly or feel very uncomfortable, you should go to the nearest hospital available in the area.
  • In addition to the normal medications for traveling it is advisable to bring high altitude medication. Seek suggestions from your doctor.
  • Tell your tour guide quickly if you don’t feel well and follow the guide’s advice.

3. What should I do if I have high altitude sickness after arriving in Tibet?

There are hospitals in many large cities in Tibet. You may adapt to mild high altitude sickness by yourself slowly and you may go to hospital if it is serious. After you have already had high altitude sickness, you should rest well, do not move too much, keep eating, drink some water with black sugar or take some medicine. If the high altitude sickness is pretty severe, you should go to hospital, or descend to some lower places, or leave Lhasa immediately. High altitude sickness shall disappear after you descend to certain altitude and it has no sequel symptoms.

4. Is high altitude sickness more serious if going to Tibet by plane than by train?

Exactly, but both means have their advantages and disadvantages. You are more likely to have high altitude sickness because you don’t have enough time to adapt to the plateau environment gradually if you go by plane. The altitude change is directly from several hundreds meters to more than 3000 meters. While, if you go to Tibet by train, you can adapt your body to the high plateau environment slowly and gradually. Then, you may relieve or avoid high altitude sickness.

 

Blogs For Travel Bloggers

This is a list of creative travel blogs that I read and follow. They are written by independent travel writers, the list include those that I consider as heavy-weights in travel blogging. These bloggers are associated with large travel sites/blogs but their focus is on living a unique life (getting to see the world around them) and be an insightful writers. All of them are fun and inspirational to read.

Blog: Everything-Everywhere

Writer: Gary Arndt

Gary has been on the road since 2007 as a professional traveller. On the blog you’ll find interviews with leading figures in the industry like Laura Bly from BlyOnTheFly.com. The posts are factual yet personal as they include Gary’s insights and reasons for visiting each of the destinations. Everything-Everywhere is the top travel blogger on Twitter according to its Klout score.

Most recent post: This Week In Travel – Episode 152

Blog: Nomadic Matt

Writer: Matt Kepness

Matt offers practical and tactical advice about how to travel better, cheaper and longer. The blog gives down-to-earth details about the best ways to explore the world. The blog is more of a collection of useful tips rather than a chronicle of Matt’s adventures although there is a travel guide section with info gathered from Matt’s travels since 2004. The site includes videos and a list of resources.

Most recent post: How To Travel Anywhere For Free

Blog: Go-See-Write

Writer: Michael Hodson

Travelling since 2008 he circumvented the globe without getting on a plane. The blog includes Michael’s adventures and experiences as he goes through each of the travel destinations. Dubai travel is included in the long list of destinations you can read about and there is a section of travel destination tips. The blog is a personal journey of a solo adventurer exploring the world.

Most recent post: Visiting One of the World’s Highest Lakes

Blog: Fox Nomad

Writer: Anil Polat

Chosen by the Huffington Post as one of the top travel writers to watch Anil is a full time traveller but a gadget geek as well, so the focus of the blog is often on the technical aspect of travel. He often visits countries which are off-the-beaten-track and gives practical advice about how to cope in places like Yemen and Iraq. On the blog you’ll find destination tips, tech posts, resources and insights into green travel and culture.

Most recent post: The Landmarks To Look Out For When Flying Into Istanbul

Blog: Legal Nomads

Writer: Jodi – A former Lawyer from Montreal

She has been travelling and eating her way around the world since 2008 and the blog focuses on food, culture and her adventures. One of the plus points about this travel writer’s blog is that it is ad-free (except for Amazon links) which makes it a very clean-cut blog to look at. This is a good blog to watch if you’re into food related travel, the blog is on the MSN list of top travel blogs.

Most recent post: Thrillable Hours: Doug Barber, Co-Founder of Minaa

Blog: Almost Fearless

Writer: Christine Gilbert

One of the top ranking travel & leisure blogs written by a mother traveling with her family since 2008, this blog has beautiful photography and the blend of family, self and travel. The family travel focus can be seen by the blog sections – life, kitchen, photos and kids. You’ll find some useful destination tips but more general life insights.

Most recent post: How I Spent 10 Years To Get Where I Started

Blog: Camels and Chocolates

Writer: Kristin Luna

One of the top travel writer blogs according to Elliott.org and other “top” lists due to the well written text. The writer is a professional journalist, has interviewed the stars and in addition is a travel addict. She covers a long list of travel destinations recording her adventures with the occasional travel destination tip thrown in. The blog boasts many photos of the travel writer in the various travel destinations.

Most recent post: Photo Friday: Columbus, Ohio

Blog: Johnny Vagabond

Writer: Wes

Another of the Huffington Post picks for best travel writer blogs, the charm of this blog is in the well written descriptions of the writer’s adventures. Wes is traveling around the world on a tight budget and taking brilliant pictures as he goes. The writing is engaging, intelligent and entertaining as well as giving you plenty of info about the travel destinations.

Most recent post: A Love Letter from the Philippines

Blog: 48 Hour Adventure

Writer: Justin Morris

A very useful and highly practical blog where each post is dedicated to a 48 hour plan of what to see and do in various travel destinations. What makes this travel & leisure blog standout is its no-nonsense usable quality. You’ll find a “48 hours in Dubai” post if you’re interested in Dubai travel, listing sites, how to get around, orientation and plenty of large photos.

Business Traveller Flying to London?

London. The vibrant, beating heart of the United Kingdom. It’s one of the world’s most popular destinations for tourists, and for business travellers too. The amount of commerce that goes through London is staggering, with a financial centre second only to New York, and service industries that cater for both the UK, European and international markets. As the world’s most multicultural city – there are over 300 languages spoken by a population of over eight million people (twelve million if you include the metropolitan area) – the opportunities for business are clear.

With the UK strategically positioned for the business traveller on the western edge of Europe, London is a global hub for air travel, providing easy access to mainland Europe, and a stepping stone to the United States. Primarily served by five airports – Heathrow, Gatwick, City, Stansted and Luton – London is easily reached from anywhere in the world. But with the exception of London City Airport – smallest of the five and located in East London, close to the business district of Canary Wharf – the other four airports are satellites evenly dispersed around the city. The most popular, Heathrow, is located to the west of London; Gatwick is situated to the south; Stansted to the north east; and Luton to the North West. Knowing this before you make your travel plans can be useful. Since the greater metropolitan area of London covers over 1,000 square miles, your final business destination may not be right in the centre. Researching which airport is closest to your destination can save you time, effort and money.

However, whether you’re a business traveller flying from within the UK or from overseas, your starting destination may often determine the airport you arrive at. Other factors, such as your chosen time of travel, budget and availability will also make a difference. For example, if you’re travelling with a major international carrier from a major city, such as New York, the chances are you’ll arrive at Heathrow or Gatwick (Stansted also receives flights from New York but is the smallest of the three). If you’re travelling locally from within the UK with a budget carrier you’re more likely to arrive at Stansted or Luton (though not exclusively). And if you’re travelling from a major European city, particularly a financial capital, such as Frankfurt, London City Airport is a likely arrival point (the airport was created specifically to cater for short haul business travellers, particularly between financial centres).

Each airport is served by comprehensive rail and road infrastructure, providing business travellers with a variety of options to enter London. All five airports offer direct rail travel into the heart of Central London, coach travel to the main Victoria terminus, and hire car, mini-bus, licensed black cab and taxi services by road. If you’re a VIP business traveller, chauffeur services are also available, and with the exception of London City Airport, each also offer direct helicopter transfer into the heart of the city.

London Heathrow Airport

The busiest of the five airports is London Heathrow. Located less than twenty miles from central London, Heathrow is situated to the west of the city within the M25 motorway metropolitan boundary. The fastest route into London is via the Heathrow Express train service, taking just 15 minutes from terminals 1, 2 and 3 to Paddington station (located on the western side of Central London). If your flight arrives at either terminal 4 or 5 it’s a further four and six minutes travel time respectively, and you’ll need to transfer on to the main London-bound service at terminals 1, 2 and 3.

The service is excellent, offering comfort and convenience, but does not always suite everyone’s travel budget. The standard ‘Express’ single journey ticket costs £21.00 (€25.00 / $35.00), but business travellers can get better value when purchasing a return ticket, priced at £34.00 (€40.00 / $56.00). The ‘Business First’ ticket is more expensive, with singles costing £29.00 (€35.00 / $48.00) and returns £52.00 (€62.00 / $86.00), but it does afford business travellers considerably more leg room, the privacy of a ‘single seating’ layout, and a fold out table. The experience is akin to that of air travel. All passengers across both pricing structures enjoy access to electrical sockets, USB ports and free Wi-Fi. The overall quality of service and passenger experience generates a ‘wow’ factor, and if your budget can afford it, is certainly the smoothest, quickest and most convenient way to travel into London from Heathrow. Trains run regularly every fifteen minutes in both directions, particularly useful for last minute dashes to the airport.

There are two further rail options available to business travellers, both considerably less expensive, though this is reflected in the quality of service. That’s not to say either is not a good solution for business travellers, just that there is a noticeable difference in convenience and comfort.

With a service typically running every thirty minutes, and a journey duration – depending on the time of day – of between 23 and 27 minutes from terminals 1, 2 and 3, Heathrow Connect is more than adequate for business travellers who are not in a hurry. Like the rival Express service, Connect also arrives at Paddington station, but unlike its faster rival stops at up to five other stations before reaching its terminus. The ‘inconvenience’ of this less direct journey is compensated for by a considerably less expensive ticket price. Single journey’s cost £9.90 (€12.00 / $16.00) while a return is £19.80 (€24.00 / $32.00). There is no saving to be made from purchasing a return ticket. While the convenience and comfort of the traveller experience cannot match the Express, the Connect business travel solution is an acceptable compromise that suits a greater number of travel budgets.

The third – and least expensive – rail option is the London Underground ‘tube’ network. Despite the network’s name the majority of the journey from Heathrow is overground, until the business traveller nears Central London. Starting on the Piccadilly Line, the service connects all five Heathrow terminals and provides frequent trains into London, stopping at a considerable amount of outlying stations before arriving in the capital’s centre. This continually ‘interrupted’ journey – there are seventeen stops between Heathrow terminals 1, 2 and 3 and Paddington Tube station (the nearest equivalent tube terminus for a fair comparison) – and takes approximately fifty minutes journey time on average, considerably slower than its more direct rivals. This journey comparison also requires the inconvenience of a transfer between lines.

So why would the business traveller consider using the tube from Heathrow to Central London? Simple. The frequency of service, the array of destinations, and the cost. At a cash price of just £5.70 (€6.80 / $9.50) for a single journey in either direction during peak hours (06:30am to 09:30am), financially the Underground is an attractive option. At nearly half the price of the Heathrow Connect, and at just over a quarter of the price of the Heathrow Express, this service is comparably good value for money. Further value can be found if the business traveller purchases an ‘Oyster Card’, the ‘cashless’ electronic ticketing system beloved by so many Londoners. Available to purchase at Heathrow London Underground stations, this useful option allows you to get tickets cheaper than for cash – in this case a reduction to just £5.00 (€6.00 / $8.30). Off-peak travel with an Oyster Card offers even greater value, with Heathrow to Paddington in either direction costing just £3.00 (€3.60 / $5.00) per journey. The Oyster Card can also be used for unlimited travel on buses and trains throughout London, with a maximum daily spend capped at £17.00 (€20.00 / $28.00) peak time and just £8.90 (€10.60 / $15.00) off-peak for a six zone ticket (destinations across London are divided into six main zonal rings. Travelling from Heathrow to Central London crosses all six zones).

The Underground is primarily a city-wide mass transit system, rather than a ‘train’ service. As such the level of comfort and convenience is substantially less than that of both the Heathrow Express and Connect services, and at peak hours can be considerably uncomfortable. Having endured a recent flight, business travellers who choose this option run the risk of having to stand up the entire journey if travelling during peak hours. If the carriage is full to squeezing point (as is often the case at peak time) managing your luggage can be a challenge. It should also be noted that the tube network – which, as the world’s first urban mass-transit system is over 150 years old – is often prone to signal failures and delays. If the time between your arrival at Heathrow (don’t forget to factor in clearing immigration control, luggage collection and customs) and your business appointment is tight, particularly during peak hours, it is not unfair to say that you are taking a risk if you choose to use the Underground.

Confused With All the Travel Information on the Internet?

There is so much information available on the internet right now regarding travel. There are online travel sites for cruises, hotels, air, trains and any other type of travel. But what is the correct product for you? Is the location of the hotel where you want to be? Is the type of room or cabin the right fit for you? Is that cruise line the one you should be booking? Not all products are created equal nor are the products right for everyone. How do you tell? Contact a travel professional.

Do travel agents exist?

There have been multiple articles, and even the President of the United States, has said travel agents don’t exist or are going away. In a way they are right. Travel agents in the past were just someone who booked a trip for someone who called or came in to the storefront office of a travel agency. Storefront travel agencies are few and far between now a days as most of the “travel agents” have gone home to work. Even the term “travel agent” is going away because what they do now is different than what they did before.

Travel Professionals/Travel Counselors

Travel Agents are now more a counselor and an adviser so they are now called Travel Professionals or Travel Counselor. Even the travel industry is trying to get away from using the term “travel agent”. They no longer just book a trip for someone, they know more than what is available to the traveling client. The travel professionals now are constantly learning, constantly traveling, receiving input from other travel professionals about where they have traveled and are a resource for what is required to travel now a days.

When you use an online travel agency like Expedia, Travelocity, etc. you aren’t able to have someone protect your back. They book the travel for you and then you are pretty much on your own. Say your flight gets cancelled, who is going to book a replacement flight? You are, not them. If you use a travel professional that travel professional will do it. If something goes wrong on your trip, if the room you booked is not like what you thought it would be, who is going to make it right? A travel professional will also check constantly for price drops before final payment and whether a new promotion offered would be more beneficial than what was booked with a deposit. All these things can be addressed before final payment.

A travel professional works with you from the time you first talk to them until you are home safe and sound and any and all problems have been solved or addressed.

It Costs More to Use a Travel Professional

This is not always true. True, some travel professionals charge fees but not all of them do. This is because some vendors, like airlines and some hotels, don’t pay commission or some of the vendors have decreased the amount of commissions paid to the travel professional. In order to make ends meet, some travel professionals charge fees. I charge $50 per person for airline reservations domestically and $100 for airline reservations internationally. I will also charge a fee sometimes for hotels for the same reason or if I am putting the various sections of the trip together myself. If I book a cruise or a tour, I don’t charge a fee as the vendor pays me a commission. Remember, whether you use a travel professional or not the commission is still being paid as it is automatically included in the price from the vendor. So, why not use a travel professional and avoid the hassle and save your time?

The rules for traveling are constantly changing and it is the travel professional who is able to keep their clients on track with them.

Examples: Passports

For instance, did you know that come January, 2016 you may need a passport to travel by air domestically? This is due to a law called the REAL ID Act. This requires all travelers to have a REAL ID compliant identification that includes all of these fields: full legal name, signature, date of birth, gender, unique identifying number, a principal residence address and a front-facing photograph of the applicant. Unfortunately there are still a handful of states that are non-compliant. Do you know which states are compliant and which aren’t? Your travel professional does. By the way, outright non-compliant states/territories are American Samoa, Louisiana and New Hampshire. The states of Minnesota and New York offer an optional Enhanced ID at a cost, so because it is optional, a large percentage of residents don’t have one. Some states have applied for additional extensions, but it is unclear if those will be granted. Currently, only four states (Louisiana, Minnesota, New Hampshire and New York) and American Samoa are technically non-compliant.

Also, we still don’t know if January 1, 2016 will be the date of the requirement or will it be later? Because of this law, the passport processing time for all will be affected. All the passports issued in 2006 to meet the Western Hemisphere Travel Initiative that went into effect in 2007 are now expiring, causing a slew of renewals. So, because of those renewals coupled with the possible REAL ID enforcement, passport waits are expected to further increase. As of October 11, the current wait has already increased a week to four to six weeks for standard passports and three weeks for expedited. Expedited in person could be up to eight days based on travel need.

Ultimately the REAL ID Act will require all state-issued drivers’ licenses to include “machine-readable technology” or chips to help keep us safe and secure while traveling. For more information on the REAL ID Act go to http://www.dhs.gov/real-id-public-faqs.

Also, passports are recommended for cruises just like they are required to fly outside of the United States. The reason being is if you do need to fly back to the United States from a foreign port you have a passport to do so. Just because you are on a cruise leaving a United States port, technically you are traveling internationally just as soon as you step on the ship as most ships are registered outside of the United States!

Example: Visas

A travel professional would be able to help you determine if visas are required to travel to where you want to go. If they don’t know for sure, they know where to send you for that information and get confirmation that you do or don’t need one for the type of travel you are taking. For instance, for most cruises if you leave an U.S. port and return to the same U.S. port you probably don’t need a visa to visit the ports. This is called a “closed loop” trip. But, again, most of the cruises. Always double check to see if one is needed.

What Travel Agents Need to Know About Corporate T

This is rightly named as the age of traveler-centricity and with the evolution of the new era of personalized travel; it is leading to research and development of a host of new so-called intelligent services. The command-and-control perspectives of traveling have changed a lot from the past and the focus has shifted more on the traveler and the productivity of each trip. It has become essential to maintain that the travelers have the greatest return on investment on each trip. New generations of young employees and managers, who have been growing up and dwelling in a digital age, are moving up the ranks as travelers. It has become essential to recognize the need for greater flexibility acknowledging that the employees who travel on corporate trips also consider a percentage of their trip to be a leisure outlet. With increasing globalization and rise in companies sending their staff overseas to network and connect with their offshore prospects/customers/suppliers, corporate travel is a highly profitable tourism segment. Before we talk about how tourism companies can better cater to business travelers, let us first look at why they prefer to use specialized corporate agencies over traditional agents

Why do businesses use Corporate Travel Agencies?

This might be the most basic question for a travel agency as to why they need to use agencies specializing in corporate travel when there are plenty of regular travel agents in the market. Here is the importance of corporate travel agencies who have online systems which allow business travelers access to their complete itinerary.

The following information is at the fingertips of the CTAs:-

  • full business itinerary details
  • up-to-date tracking details of flights (including delays or rescheduling)
  • transparent details about additional costs such as baggage fees or in-flight fees
  • travel alerts, if any, in the destined area
  • complete and up-to-date details about the visa procurement policies and identification required
  • currency requirement and conversion rates

What do corporate clients expect from Corporate Travel Agencies?

Negotiated Fares

The Corporate Agencies tend to have tie-ups with hotels, car rentals, flights etc. giving them access to lower fares which can be used only by the frequent business travelers. Discounted prices are not the only advantage though as they also offer flight upgrades, room upgrades, and VIP check-in lines as required.

In-depth information about the travel industry

Corporate travel agents have access to many travel resources and most importantly, quickly, than any other leisure travel agent. Additional information helps to make the business trips convenient and comfortable.

Changes in Itinerary

When an airline ticket needs to get rescheduled or cancelled, chances are the airline or the online service provider will charge lofty fees. When booking with a corporate travel agent, most of the times schedule changes can be done at zero or minimal extra charges.

Viable emergency contacts

It is important for the business travelers to reach the correct person at the need of trouble. Corporate travel agents have the experience and professionalism to relieve stress for both the traveler and the company.

What you need to consider as corporate travel increases?

Business Travel Barometer reported that corporate travel is witnessing an accelerated growth. However, when poorly managed, it may be no longer an advantage to companies and may, in fact become a burden. There are some factors which the corporations and CTAs must consider to get the best out of the time spent traveling.

Adopting a travel policy

The corporate must define a travel policy which is applicable to and respected by travelers at all levels. This policy should be used to establish the standards which will help to track the improvement of business travel. It will eventually help to reduce the costs of the entire package.